
Frequently asked questions
📍 Where are you located? Do you have other locations?
We’re located at 825 Caroline St, Fredericksburg, VA 22401.
This is our one and only location.
Any other places using a similar name are not affiliated with us.
📍 Do you offer dine-in?
We currently offer takeout and delivery only, as we have a small but dedicated team on-site.
Our focus is on takeout, delivery, and cateringto make enjoying our food as convenient as possible!
If we ever update our service to include dine-in, we’ll be sure to announce it in advance.
📍 If I buy food, can I sit and eat inside? I can clean up after myself!
We totally understand the request — and we really appreciate your kindness and willingness to help! 💛
While we do have a few tables and chairs in the front for waiting or quick pickup, we’re currently not set up for dine-in use. That includes things like routine sanitizing, trash handling, and ensuring the space meets the standards for seated dining.
Since our team is small and focused on cooking, takeout, and delivery, adding dine-in — even in a casual way — could stretch us too thin and affect the overall experience for everyone.
But your thoughtfulness means a lot to us, and we truly hope one day we’ll be able to welcome you to sit and stay awhile. Until then, we’re so grateful for your support and understanding 🙏
🚗 I drove a long way — why didn’t you mention anywhere on Google, Yelp, or your website that there’s no dine-in? I wasted my time. I’m leaving a 1-star review.
We're really sorry to hear that your visit didn’t go as expected — we know how valuable your time is, and we never want any customer to feel let down after making the effort to come see us.
We’d just like to gently clarify that our “Takeout & Delivery Only” status is clearly listed on: – Google – Yelp – Our official website – And even on signs at the front door and inside the shop
Our owner personally checks and updates this information every single day to make sure it stays accurate across all platforms. We do our best to be clear and transparent, because we truly care about your experience — whether online or in person 💛
If for any reason the information didn’t show up clearly on your screen, we’re sincerely sorry — and we truly appreciate you letting us know.
Thank you so much for your understanding, and we hope our food reaches you warmly (even if it’s not dine-in just yet)
🚗 How far do you deliver, and is there a delivery fee?
We deliver within 4 miles with no delivery fee — this is a special offer we proudly provide to our customers as a way to make up for not offering dine-in service. In 2025, zero-fee delivery is rare, and we’re happy to keep it going for you 💛
That said, minimum order ranges from $5–$20 depending on your location. And if you're happy with the service, your driver would truly appreciate a little tip 😊
If you're just outside the 4-mile range, try placing your order online — your address might still be within our coverage. If not, no worries! You can still find us on DoorDash, Grubhub, or Uber Eats.
📦 My address is just a little outside your range — why can’t you deliver to me?
That’s a great question, and honestly… sometimes, we actually do!
In certain cases, we’re able to deliver just beyond our normal range — but it depends on a few things: how many drivers we have at that moment, how many delivery orders are coming in, and the traffic at the time.
When even one delivery takes too long, it can create a domino effect — delays across the board, lukewarm food, and unhappy customers. In the end, even if we make an extra sale, the customer experience suffers, and that’s something we deeply care about.
We’ve seen times when trying to go the extra mile (literally!) led to bad reviews on Google and Yelp — not because we didn’t try, but because the food didn’t arrive as fresh as it should’ve.
We hope you understand we’re not trying to exclude you — we’re just trying our best to make sure everyone gets their food hot, fast, and with love 💛
✨ Do you offer military discounts or freebies like drinks or snacks?
We don’t currently offer a specific military discount or guaranteed freebies — but! We do have some great online perks that many of our customers love 💛
👉 When you order through our website and choose to pay with cash — you’ll get a special discount automatically, whether it’s for pickup or delivery. No promo codes needed, no complicated steps — just our quiet way of thanking you for supporting us directly 🙏
🧃 And sometimes, certain menu items come with a free bottled water or even a surprise snack — but here’s the catch: these little gifts are only available for online orders, because that’s where we can manage and offer special deals without extra fees taken by third-party platforms.
As a small team with a big heart, we wish we could give more to everyone, all the time. But instead of blanket discounts, we focus on keeping our portion sizes generous, our prices fair, and our service full of love and care — every single day.
🚻 Can I use your restroom?
That’s a totally fair question — and we appreciate you asking. While we don’t have a public restroom, we do allow customers to use our restroom when needed.
Because we’re a small, family-run shop, every restroom use comes with cleaning, supplies, and maintenance costs, so unfortunately, we’re not able to open it up for general public use like a public facility.
That said, if you’re a customer and urgently need to go, or if you have a little one with you, please just let us know — we’re always happy to help in those situations 💛
All we ask is: please don’t enter our private area without asking, as it’s part of our kitchen and work zone. Sometimes when we kindly say no or explain the policy, it can be misunderstood — and sadly, we’ve even received unfair 1-star reviews just for trying to maintain safety and boundaries.
We promise we’re doing our best to balance being thoughtful and being practical — thanks so much for your understanding and kindness
